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Laurie
Zimmer welcomed our guest
speaker Reg Cousineau.
Reg is a
business coach and trainer.
He was a former Rotarian in
Calgary and Kelowna. He
provided a handout on how we
can increase our business
through training. His
company is called Paragon.
He
emphasized that information
is our business and that is
something we continually
need to share.
He
stressed businesses need to
look at the top 20% of their
customers and focus of them.
People in
the work place need to be
Ambassadors for their
workplace.
Businesses need to look at
what they have to do to get
people to come back more
often.
The rest
of the information was
available in the handout.
John
Schinkel thanked Reg and
presented a book to the
library in his name.
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Meeting
adjourned with singing of
the National Anthem.
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